Purchasing Survey

1. Please check the following:*

2. Please describe the service provided to you or information you were requesting.*

3. How would you rate your most recent service provided by the department?

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
My request was resolved.
The timeline provided to resolve my request was met.
High quality service/information/product was provided.
Staff was courteous, helpful and proactively worked in resolving my request.

4. How would you rate your overall customer service experience.*

5. Comments (We appreciate receiving your feedback on what we are doing well and/or how we can improve our service delivery).

6. What department are you in?

7. Name If you require assistance, follow-up or have additional questions, please complete the contact information below.*

8. Phone

City of Yakima